Privacy Policy

Privacy Policy – EldenScript

Effective Date: 01/21/2026

At EldenScript, your privacy is treated with the same care and respect as the letters we create. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Our Commitment to Privacy

EldenScript is built on trust, discretion, and craftsmanship.
We do not sell, share, rent, or distribute personal information—ever.

Any information you provide is used solely for the purpose of creating and delivering your order.

2. Information We Collect

We collect only the information necessary to fulfill your order, which may include:

  • Your name

  • Shipping address

  • Email address

  • Order details and preferences

  • The written content you provide for your letter

We do not collect unnecessary personal data.

3. Letter Content & Personal Messages

All letter content submitted to EldenScript is treated as strictly private and confidential.

  • We do not share letter content with any third parties

  • We do not store copies of completed letters after fulfillment

  • We do not use customer letters for marketing, examples, or promotion without explicit written permission

Once your letter has been written and shipped, the written content is permanently discarded.

4. How Your Information Is Used

Your information is used only to:

  • Create your handwritten letter

  • Package and ship your order

  • Communicate with you regarding your purchase

We do not use your information for unsolicited marketing or advertising.

5. Payment Processing

All payments are processed securely through trusted third-party payment processors (such as Stripe, PayPal, or similar services).

EldenScript does not store or have access to your full payment information.

6. Data Storage & Retention

  • Order information is retained only as long as necessary for business records and customer support

  • Personal messages and letter content are not retained after fulfillment

  • We do not maintain archives of customer letters

7. Cookies & Website Data

Our website may use basic cookies or analytics tools to ensure proper functionality and performance.

These tools:

  • Do not collect personal identity information

  • Are used only to improve site performance and user experience

You may disable cookies through your browser settings if desired.

8. Third-Party Services

We only share limited information with third-party services when necessary to operate the business (such as shipping carriers or payment processors).

These services are required to handle your data securely and in accordance with applicable privacy laws.

9. Your Rights

You have the right to:

  • Request clarification about how your data is handled

  • Request deletion of any retained personal information (where applicable)

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